The Golden Path: The road to valuable IT solutions

Today, business goals and technology are more intimately connected than ever. At TeamValue, we believe IT is not just about technology. It's about value, impact and progress. It's about an approach that not only solves problems, but actually moves your organization forward. That's why we have The Golden Path developed The Golden Path: our unique way of connecting BizDevOps, with one goal in mind: creating sustainable value. With The Golden Path we set a new standard in IT services: not focused on making hours, but on realizing impactful, future-proof solutions.

IT as a connector, not a black box

IT should not be a secret or a "black box" that only tech experts understand. We believe in transparency and collaboration, where business and IT become partners rather than opposites. Too often we see IT projects get bogged down because business and IT talk past each other. At TeamValue, we do things differently: we bridge these worlds and allow business and IT to work together effectively through The Golden Path. As a bridge builder, we ensure that everyone speaks the same language and works together toward shared goals.

‍The3 dimensions of value

Creating value is not an afterthought; it is the core of TeamValue. 'Value' is in our name for a reason. That's why we focus on three essential dimensions in "The Golden Path.  

Doing the Right Things - Business

Making the right choices starts with asking the right questions: What really adds value? What customer problems are we solving? We help organizations filter out the noise and focus on what matters. By embracing an Agile mindset and setting clear priorities, you ensure that your customers are not only satisfied, but remain loyal.

A good example of this is our partnership with Loyalty Management Netherlands (LMN). Together we focused on improving the customer experience by giving users instant access to their Air Miles balance and making it visible in real time. This perfectly matched users' needs and significantly increased customer satisfaction. By deploying an advanced API platform, we made this vision a reality for LMN.

Doing the Things Fast - DevOps

Our philosophy is simple: if something is repetitive, we automate it. With "One Button Deploy," releases no longer become stressful moments, but daily routine. Less manual work means more time for innovation and experimentation, which is essential for fast and reliable deliveries.

A great example of this is our collaboration with Humanitas. By implementing a new BI platform according to the principles of The Golden Path, Humanitas now has a development street with 'One Button Deploy' and zero down-time. This enables the organization to quickly and efficiently deploy new functionalities and generate real-time reports, which helps them perform better and make faster decisions.

Doing the Things Right - Business Ruling & Operations

Reliability and compliance are not nice-to-haves, but crucial elements for a successful business. This is why we integrate 'Continuous Integration' and 'Continuous Delivery' into all our processes. This ensures that every release meets the highest quality standards and risks are minimized.

This became evident in our collaboration with Allego, where we helped achieve ISO 27001 certification within one year, one of the first in their market segment. We also implemented a comprehensive Security Framework within all DevOps teams, including monitoring and alerting of security incidents.  

The IT Operations department is set up based on Modern Service Management Principles, ensuring a high secure score, minimal mean time to repair and optimal uptime. As a result, Allego can rely on a secure and stable infrastructure, ready for further growth.

The five principles of The Golden Path

The Golden Path rests on five fundamental principles that help us achieve sustainable results. If you partner with us, we always embed these five principles in our collaboration:

1. Automation is key

We minimize manual processes, resulting in fast, error-free implementation and stable outcomes. Through automation, we reduce risk and create the flexibility to scale up without sacrificing quality. This forms a solid foundation for sustainable growth and responding to future needs.

2. Ownership by the business

We place responsibility with the business, which ensures maximum involvement and results. By encouraging ownership, knowledge is retained within the organization and the solution is also secured in the long term. In this way, we strengthen internal teams, make them self-sufficient and give them more control over their own success.

3. Value-driven collaboration

Our approach is based on the 'Service Profit Chain' and focuses on creating tangible value for all stakeholders. By working together from shared values, we build trust, strengthen customer relationships and achieve impactful results with a clear goal in mind.

4. Full process transparency

With RAG reports, we make progress transparent, so you always know exactly where your project stands. Transparency builds trust and allows us to respond quickly and effectively to changes. Through openness in every process element, we ensure predictable, manageable results that meet expectations.

5. "No Hassle" guaranteed
   With an eXperience Level Agreement (XLA) and clear KPIs, we create a collaboration that matches customer expectations. By setting concrete KPIs up front, we ensure clarity and measurable goals for everyone. Our approach eliminates obstacles and prevents surprises, allowing teams to work efficiently and achieve goals without interruptions.  

Working together for value

At TeamValue, we set the new standard in IT services. We're not here to write endless hours or take the helm of your organization. Instead, we address the root of the problem and together we walk The Golden Path. We guide you to a way of working that not only works today, but is also ready for tomorrow's challenges. Our goal is simple: make your organization stronger, so you can move forward confidently and independently.

Our approach revolves around collaboration, customization and value creation. No quick fixes or temporary solutions, but a future-proof way of working in which IT and business strengthen each other. Do you want to discover how The Golden Path can lift your organization to a higher level? Contact us, and let's build a future together in which value is central.